DESKTOP SUPPORT ENGINEER ($2500-$4500/AWS/VB)ref: AC

$4500 + AWS + VB + allowance

5 working days, Mon – Fri, normal office hours

Location: East

 

Responsibilities

  • Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation
  • Support on desktops, notebooks, printers, scanners hardware components
  • Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7/10 OS or any bank standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc
  • Installation of bank access and in-house applications
  • Provides support for queries, escalation, problem determination, resolution and MAC – move, add and change
  • Take on and resolve complex calls or tasks the other engineers could not resolve
  • Responsible for learning and working independently
  • Responsible for providing excellent support and timely service.

 

Requirements

  • Diploma in Information Technology or related discipline
  • Minimum 3 years of relevant experience.
  • End user support environment experience is a plus.
  • Excellent communication and interpersonal skills

 

Competitive remuneration package will be offered to the shortlisted candidate.

 

Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.

To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.

Please connect us via LinkedIn as follows for efficient messaging:

https://www.linkedin.com/in/career-edge-asia-pte-ltd-558a18139/?originalSubdomain=sg

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Attn: Jace Tay (Registration No.: R1331152)

CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg

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Career Edge Asia has emerged as a team of staffing specialists who aims to provide a one-stop staffing solution by connecting the right candidates to the right organizations across Asia Pacific regions.

Email : recruit@caed.com.sg

Engineering & Technical Division : engr@caed.com.sg

IT & Telecommunication Division : infocomm@caed.com.sg

Phone : (65) 6846 0056

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