$3500 + AWS + VB + allowance
5 working days, Mon – Fri, normal office hours
Location: East
Responsibilities
- Effective escalation of complex issues to next level for assistance in a timely manner
- Provide accurate and timely documentation in IT Service Management Tool.
- Perform IMACD service requests (install, move, add, change & decommission) of IT equipment and software.
- Proactive update and follow up to end users
- Coordination and liaison with customer or other support teams
- Focus on SLA and resolution process
- Maintain a high level of customer satisfaction
- Guide end user on required applicable tasks
Requirements
- Diploma/Degree in IT / Computer Science / Engineering, or equivalent.
- Minimum 3 years of relevant experience.
- Experience with MS Office, Jira, Navision is a plus.
- Excellent communication and interpersonal skills
Competitive remuneration package will be offered to the shortlisted candidate.
Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Please connect us via LinkedIn as follows for efficient messaging:
https://www.linkedin.com/in/career-edge-asia-pte-ltd-558a18139/?originalSubdomain=sg
Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert!
Attn: Jace Tay (Registration No.: R1331152)
CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg
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More Information
- Salary Offer $2500-$3500
