CUSTOMER SERVICE MANAGER ($5000-$7000/AWS/VB)ref: DS

$7K + AWS + VB + allowance

5 working days, Mon – Fri, normal office hours

Location: CBD

 

Responsibilities

  • Gathers customer information thoroughly and effectively, accesses and satisfies client demands
  • Educates the salon customers based on their real needs during their visit to the shop
  • Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
  • Maintains a positive, empathetic, and professional attitude toward customers at all times
  • Attends to and communicates promptly to address customers’ queries at the most excellent approach
  • Acknowledges and resolves customer feedback and concerns
  • Knows products inside and out to answer product queries
  • Ensures customer satisfaction and increases customer retention

 

Requirements

  • Bachelor’s Degree in Business, Commerce or relevant fields.
  • Minimum 5 years of relevant experience.
  • Proficient in Microsoft offices and computer skills
  • Excellent communication and interpersonal skills

 

Competitive remuneration package will be offered to the shortlisted candidate.

 

Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.

To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.

Please connect us via LinkedIn as follows for efficient messaging:

https://www.linkedin.com/in/career-edge-asia-pte-ltd-558a18139/?originalSubdomain=sg

Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert!

Attn: Jace Tay (Registration No.: R1331152)

CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg

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Career Edge Asia has emerged as a team of staffing specialists who aims to provide a one-stop staffing solution by connecting the right candidates to the right organizations across Asia Pacific regions.

Email : recruit@caed.com.sg

Engineering & Technical Division : engr@caed.com.sg

IT & Telecommunication Division : infocomm@caed.com.sg

Phone : (65) 6846 0056

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