$4K + AWS + VB + allowance
5 working days, Mon – Fri, normal office hours
Location: North
Responsibilities
- Respond promptly to customer inquiries via phone, email, chat, or social media platforms.
- Provide accurate and helpful information regarding products, services, pricing, and policies.
- Assist customers with placing orders, processing payments, and tracking order status.
- Coordinate with internal teams, including sales and logistics, to ensure timely order fulfillment.
- Address customer concerns, complaints, and service issues in a professional and empathetic manner.
- Investigate problems, escalate complex issues as needed, and follow up to ensure resolution.
- Develop a deep understanding of company products, features, and benefits to effectively assist customers.
- Educate customers on product usage, troubleshooting techniques, and maintenance procedures.
Requirements
- NITEC /Degree /Diploma and above or equivalent.
- Minimum 3 years of relevant experience.
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Excellent communication and interpersonal skills
Competitive remuneration package will be offered to the shortlisted candidate.
Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Please connect us via LinkedIn as follows for efficient messaging:
https://www.linkedin.com/in/career-edge-asia-pte-ltd-558a18139/?originalSubdomain=sg
Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert!
Attn: Jace Tay (Registration No.: R1331152)
CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg
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More Information
- Salary Offer $3000-$4000
