IT SUPPORT ENGINEER ($4500-6500/AWS/VB)ref: ML

$6500 + AWS + VB + allowance

5 working days, Mon – Fri, normal office hours

Location: CBD

Responsibilities

• Provide technical support to end-users on IT hardware (desktop, laptops, network equipment etc.), software and network related issues.
• Carry out daily IT operations, including laptop setup, software installation, patch deployment, IT inventory control, and backup operation.
• Work closely with Level 1 Global Service Desk to ensure the smooth escalation of problems/incidents to Level 2.
• Provide timely response as per predefined SLAs and KPIs.
• Manage/troubleshoot/resolve end user’s problems/incidents promptly following established procedures.
• Handle and liaise with vendors for IT Procurement.
• Manage corporate/customers’ IT assets, including hardware warranty, licenses, and contracts.
• Support IT projects and any other tasks as per assigned.

Requirements

• Diploma in IT/Computer Science, or in related discipline.
• Minimum 3 years of relevant experience.
• Experience in ITIL (Information Technology Infrastructure Library) is a plus.
• Excellent communication and interpersonal skills

Competitive remuneration package will be offered to the shortlisted candidate.

Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.

To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.

Please connect us via LinkedIn as follows for efficient messaging:

https://www.linkedin.com/in/career-edge-asia-pte-ltd-558a18139/?originalSubdomain=sg

Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert!

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CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg

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