$5K + AWS + VB + allowance
5 working days, Mon – Fri, normal office hours
Location: East
Responsibilities
- Deliver daily IT helpdesk support to end-users across various platforms, including Windows, MacOS, Linux, Android, and iOS.
- Continuously monitor the internal helpdesk system, promptly respond to tickets and ensure proper logging within SLA timelines.
- Document and continuously improve SOP and IT support processes to keep them current and efficient, driving continuous improvement in service delivery.
- Maintain IT inventory, actively tracking all IT assets and accessories to maintain accurate records.
- Enhance the out-of-the-box (OOTB) laptop installation process by leveraging Microsoft Intune.
- Periodically monitor and maintain the health of audio-visual and video conference systems, ensuring their high availability.
- Monitoring and maintaining IT/Cloud/Virtual infrastructure by ensuring system uptime, security patching, system administration, and antivirus updates to achieve compliance.
- Any other ad-hoc duties assigned
Requirements
- Bachelor’s degree in information technology, Computer Science or a related field.
- Minimum 3 years of relevant experience.
- Knowledge of IT infrastructure, cloud and virtualization technologies.
- Excellent communication and interpersonal skills
Competitive remuneration package will be offered to the shortlisted candidate.
Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Please connect us via LinkedIn as follows for efficient messaging:
https://www.linkedin.com/in/career-edge-asia-pte-ltd-558a18139/?originalSubdomain=sg
Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert!
Attn: Jace Tay (Registration No.: R1331152)
CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg
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More Information
- Salary Offer $3000-$5000
