$5K + AWS + VB + allowance
5 working days, Mon – Fri, normal office hours
Location: Central
Responsibilities
- Continuously monitor security alerts queue and perform initial triage to identify any false positives and initiate escalations as necessary.
- Monitors health of security sensors and managed infrastructure, and provide necessary support, including onsite troubleshooting, root cause analysis, incident reports
- Manage ticket queue and take ownership and responsibility of tickets assigned, within agreed SLA
- Collects data, evidence and context necessary for Level 2 escalation
- Works closely with Level 2 & Level 3 team towards the continuous improvement of the service
- Ensure that daily operations and tasks are properly completed or followed up.
- Escalate issues and liaise with subject matter experts as required to resolve issues.
- Prepare scheduled and ad-hoc report and documentation
Requirements
- Diploma/Degree in Computer Science, Cyber Security or any IT or related studies
- Minimum 3 years of relevant experience.
- Experience in IT / System/ Helpdesk/ Software/ Security / Network is a plus.
- Excellent communication and interpersonal skills
Competitive remuneration package will be offered to the shortlisted candidate.
Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Please connect us via LinkedIn as follows for efficient messaging:
https://www.linkedin.com/in/career-edge-asia-pte-ltd-558a18139/?originalSubdomain=sg
Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert!
Attn: Jace Tay (Registration No.: R1331152)
CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg
More Information
- Salary Offer $3000-$5000