$6K + AWS + VB + allowance
5 working days, Mon – Fri, normal office hours
Location: West
Responsibilities
- Provide equipment operation & basic maintenance training to customer.
- Trouble shooting, provide technical solution, analyze on-site machine issue raised by customer.
- Report forthwith on such activity, special problem or technical shortcomings that may affect the smooth operation of the job perform on customer site. Update all technical report accordingly.
- Understand customer service process flow (Company ISO), and apply accordingly through daily activity and in-house/ on-site support, in order to fulfil company’s vision and quality policy.
- Update the project issue into Oracle Quality Module and follow up with the factory (Project Manager, Engineering department and Account Manager) to resolve it within committed date. Review all listed issues through weekly meeting with customer and internal technical staff, manage highlighted issue till closure.
- Responsible and follow up on activity for assigned customer. Be the main window to communicate between Company and customers on the daily service support (include factory/ engineering support)/ issue on the machine, escalate to superior if not getting any internal support.
- Work is to perform with no compromise in quality, both in handling technical topic and communication , do not expose internal confidential communication to customers.
- Coordinate the activity with schedule plan, align with customers to meet customer’s timeframe expectation.
Requirements
- Diploma or Bachelor’s degree in micro-mechanics/ mechanics or equivalent.
- Minimum 4 years of relevant experience.
- Good knowledge of electronics/ mechanical is a plus.
- Excellent communication and interpersonal skills
Competitive remuneration package will be offered to the shortlisted candidate.
Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Please connect us via LinkedIn as follows for efficient messaging:
https://www.linkedin.com/in/career-edge-asia-pte-ltd-558a18139/?originalSubdomain=sg
Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert!
Attn: Jace Tay (Registration No.: R1331152)
CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg
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More Information
- Salary Offer $4500-$6000
